Senior System Engineer - Technical Support (Ref: VC)

Your duties encompass installing, commissioning, and offering round-the-clock support for the company's implemented products and solutions. Additionally, you are tasked with mentoring junior engineers. The ideal candidate should be a collaborative team player capable of comprehending requirements and environments, with the technical expertise to guide the team through successful implementation endeavours.

• Lead the design, build, and implementation of Tier-1 turnkey projects for telecommunication clients.
• Install, configure, test, and commission telecommunication and IT solutions, ensuring smooth transition from project handover to operations.
• Prepare technical documentation, implementation guides, security hardening checklists and troubleshooting procedures.

• Provide 24/7 technical support (on a rotational or standby basis) for mission-critical systems, ...