Senior Specialist Payroll

Role Purpose

Supports Manager in the payroll operations and administration of the human resources activities, ensuring timely and comprehensive payroll processing completion monthly and year end activities.

Assist manager across all payroll matters and ensuring operational excellence for all HR tasks.

Ensure Right at First time tickets resolution, on time, within scope while maintaining quality standards and employees’ satisfaction.

Support in HR related projects related as and when required.

Job Responsibilities

Responsible to manage the scope of work in the HR Operations Service Catalogue and process payroll data according to defined standards (policies, governance, processes, standard operating procedures (SOP), systems), managing employees requests, HR operational tickets, and approval workflows.

Support Employee and Manager query handling: explaining HR policies, procedures, laws, and standards to employees...