Senior Specialist, Digital Governance & Agentic AI

**Job Description**

This candidate will have experience in social media support, managing social media enablement tools (Emplifi, Sprout, etc.), and strong organizational skills. They will work to cover governance of Aramark?s vast social media landscape and provide direct assistance with LOBs to support field marketers and drive social media success. They will also cover governance for Aramark?s Digital Asset Management tool, ADAM. This role will host virtual training modules for new team members in the field and will be the go-to person for question and guidance for our social media tools.

This role will also be the SME of digital governance practices across the Digital Marketing technology suite. This role will manage ongoing support of the Aramark.com external-facing AI Chatbot, AVA. This role is a key support for AVA, including request tracking, web and data updates, analytics and lead tracking.

**Job Responsibilities**

? Subject matter exper...