Senior Service Officer (IT)

Kuala Lumpur, Malaysia | Posted on 07/10/2026

• Country Malaysia

Job Description

Industry: Luxury Retail & Wholesale

Main Purpose:

Serve as the primary local IT resource responsible for the efficientand effective delivery of all IT services within the local subsidiary. Thispivotal role involves leading and managing external on-site Tech vendors,overseeing IT operations, and actively driving local digital transformationinitiatives. The incumbent will also contribute significantly to strategic ITplanning and ensure the robust maintenance of IT infrastructure, all aimed atachieving high levels of customer satisfaction and operational excellence.

IT Service Operations & Infrastructure Management (40%)

• Oversee and ensurethe reliableoperation and maintenance of all essential IT infrastructure for businessoperations, including local area networks (LAN), wireless networks, internetconnectivity, servers, stora...