Senior Service Delivery Manager

Join a fast-growing, international telecom team where innovation meets excellence! As a Senior Service Delivery Manager, you will play a key role in ensuring exceptional client satisfaction and service quality. If you’re passionate about technology, organization, and leadership, this position offers the opportunity to make a real impact within a dynamic multicultural environment.

Candidate profile

Experience: Minimum 5 years of experience as a Project Manager or Service Delivery Manager in the telecom industry, with a proven track record of managing large-scale clients

Education: Higher technical degree (Computer Science, Telecommunications, Business, or a related field)

Languages: Fluent English is required; Arabic is highly preferred (nice to have)

Domain Expertise (Mandatory): Strong technical background in OSS, BSS, and IoT

Tools & Reporting: Proficiency in Jira, Google Workspace (including Gemini, NotebookLM), and MS Offi...