Senior Service Advisor - Automotive

An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.

As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience.

This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits.

You will be responsible for:

Overseeing the daily operation of the Service Reception.
Providing a professional service to customers in person and over the telephone.
Scheduling vehicle servicing, maintenance and repair appointments.
Preparing and managing repair orders using the dealership management system.
Completing vehicle check-in procedures and recording customer requirements.
Keeping customers informed throughout the repair process.
Obtaining ...