Senior Salesforce Solutions Engineer – Service Cloud Expert

Sovos is transforming how global tax compliance is managed. We seek a Support Systems Architect/Developer to own and improve our Salesforce environment powering Sovos' global support.

You will design and build Service Cloud, Experience Cloud, Einstein Bots, and omni-channel configurations, with both declarative and code-based work, including integrations and release pipeline hygiene. You will partner with CX leadership to translate operational needs into Salesforce designs, drive end-to-end