Senior Sales Operations Manager, Strategic Account Services (SAS)

Description
Overview
The Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with Selling Partners to enable more selection, reduce defects, and drive growth across their businesses. Our team invents and innovates across technology, processes, and people to enhance the services we offer, improve Selling Partner engagement and satisfaction, and build scalable solutions.

About the role
You will lead multiple key functions across Sales Operations, with primary ownership of lead management, onboarding operations, and the systems and automation strategy that underpins them. You will define and evolve the frameworks that govern how sellers are qualified, routed, and onboarded into SAS programs, setting the strategic vision and policy for end to end execution. You will own the automation and AI enablement roadmap, driving the transition from manual operations to scalable, automated workflows in partnership with ...