Senior SaaS Customer Success Leader

Cin7 in Auckland City, NZ, is hiring a Customer Success Manager to guide customers through lifecycle, focusing on retention, adoption, and measurable outcomes. You will partner with Sales, Onboarding, Product, and Support to remove barriers and ensure a world-class service experience.

The role emphasizes strategic relationships and data-driven decision making. You will drive value across 450+ accounts, with a mix of SMB and mid-market brands, leveraging AI tools to scale engagement and outcomes.