Senior Revenue Protection Supervisor (Secondment)

To Supervise and support day to day operation and activities within the team, ensuring efficient service delivery. Compliance with company policies & procedures, achievement of team and organisational objectives.

Key Responsibilities

Strategic

• Support the Head of Revenue Protection to set revenue protection requirements and plan a system for the Dubai Metro and Tram.
• Contribute to continuous improvement initiatives and operation excellence.
• Align team activities with organisational objectives and values.

Financial

• Assist the Head of Revenue Protection in preparation and management of service budgets and ensure expenditure is monitored against the budget.
• Meet the Key Performance Indicators.

Stakeholder / Customer

• Ensure high levels of customer satisfaction via KSS (Keolis Signature Service) standard.
• Build and maintain effective relationships w...