Senior Receptionist

Citadines Trafalgar Square is seeking a confident Senior Receptionist to become
part of our Front Office Team. Our properties operate 24/7;
therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm)
shift basis. Night shifts are also available and required on occasion.

You will report to the Front Office Manager, supporting
towards providing our guests with memorable experiences of the city.

As Senior Receptionis, you will be responsible for:

• Supervising the day-to-day work of the Front Office Team, from customer service to administration
• Ensuring that the team offers a warm welcome and
  departure experience to our guests, managing expectations by constantly seeking
  opportunities to personalise their needs, travel purposes, plans, etc
• Taking initiative in accommodating the
  customers’ n...