Senior Receptionist

Albany House Dublin, a charming Georgian guesthouse located in the heart of Dublin city centre, is seeking an experienced and motivated Senior Receptionist to join our hospitality team. This is an excellent opportunity for a passionate hospitality professional who thrives in a fast-paced guest-focused environment.

Key Responsibilities

• Oversee the daily operation of the guesthouse and support all departments
• Deliver exceptional customer service and ensure guest satisfaction at all times
• Handle guest queries, complaints, and special requests professionally
• Support staff training, scheduling, and team motivation
• Ensure compliance with health & safety and company standards
• Maintain high presentation and service standards throughout the property

Requirements

• Previous experience in a Front Office role within hospitality
• Previous experience of Opera
• Strong l...