Senior Production Engineer

Role Overview

The Support Engineer will be part of a small team responsible for supporting global trading applications. The role requires deep technical and functional expertise to resolve escalated incidents, support operational workflows across multiple regions, and maintain the stability, performance and reliability of a complex global trading platform. Responsibilities include monitoring system health, analysing incidents, coordinating changes and releases, troubleshooting electronic trading workflows, and collaborating with technical and business teams. The role is both hands‑on and operational, requiring a structured mindset, situational awareness and the ability to operate confidently in a fast‑moving, globally distributed environment. The position will increasingly contribute to a Site Reliability Engineering (SRE)-aligned support model, focusing on automation, observability, reliability metrics and reduction of operational toil.

Responsibilities