Senior Product Manager, Healthcare Contact CenterDigital Product

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Job Summary**
Own the product strategy and delivery for Aetna Health Chat and Secure Message Center, while incubating and scaling emerging self-service omni channels (e.g., RCS text messaging). You’ll operate within the Aetna Health product model to create channel capabilities that exceed market expectations, and you’ll drive outcomes through a test-and-learn mindset—from idea to measurable impact.

**What you’ll do**
- Lead channel product strategy and roadmap for Aetna Health Chat and Secure Message Center, translating the c...