Senior Product Manager - Concierge Curbside Pick Up Experience

A Day in the Life:
Concierge Curbside Pickup is Hertz’s premium pickup experience, providing seamless curbside delivery or self-service vehicle pickup through digital and mobile channels. Currently offered to Platinum members, the program is built to scale across additional customer segments and markets.
As part of the Consumer Experience team, you will lead key components of the end-to-end concierge journey, partnering with cross-functional teams to eliminate friction, improve service performance, and deliver a consistently exceptional customer experience.
The starting salary for this role is $150,000, commensurate with experience.
What You'll Do
+ You will set the Concierge curbside pickup vision, identify opportunities, and build customer-facing and service-enabled products that raise the bar for premium rental pickup
+ You will own the end-to-end roadmap across booking, preferences, pickup, during-rental support, returns, and service recovery, ensuring cross-chann...