What you’ll be doing
:
Work with your pod to identify and understand why enrolled members drop off before booking care.Hone in on the most important and impactful problems to solve and how to solve them.Design solutions to test hypotheses and gain signals for further improvements.Ship high quality work that improves the member browsing and booking experience.Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring’s member funnel. Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health. What success looks like in this role:
Impact on product and business metrics: Increase the conversion rate of users thr...