Senior Process Consultant

Job Description
Overview

We are seeking a Senior Process Consultant with a strong strategic and analytical background, exceptional stakeholder management capabilities, and proven change leadership experience. This individual will be responsible for driving the initial Estates Transformation Project, designing the end-to-end operating model, and ensuring the initiative remains on track from both a delivery and timeline perspective.

The successful candidate will lead process optimization efforts across the estates function, with a focus on improving the monitoring of estates, account closures, debt settlement processes, and overall operational efficiency. This person must be a strong facilitator who can navigate complex stakeholder environments, drive consensus, and deliver sustainable process improvements.

Key Responsibilities
Lead the design and implementation of the end-to-end estates operating model.
Identify, assess, and drive process improvement ...