Senior Performance Analyst at TELUS

Elevate TELUS's bad debt recovery strategies as a Senior Performance Analyst. Drive improvement in Accounts Receivable processes and achieve results in a full-time role.

Join the Business Accounts Receivable Management team within Finance Assurance Operations at TELUS. This senior role focuses on enhancing bad debt performance, managing recovery efforts, and collaborating with cross-functional teams. You will oversee third-party engagements, track performance KPIs, and implement process improvements for industry-leading AR standards.

Key Responsibilities:
• Manage portfolio recovery across TELUS Business Credit Services
• Oversee external collection agencies and legal engagements
• Negotiate contracts and settlement agreements with clients
• Develop and refine internal collections processes
• Report on performance metrics across portfolios

Requirements:
• Bachelor’s degree in Finance or related field
• 5-7...