Vacancy Description
Senior Customer Service Advisor
Location: Southampton
Salary: £31,000 per annum + Bonus
Working Pattern: Hybrid (once fully trained)
Hours: Monday to Saturday, 5 days per week
8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained)
Saturdays worked on a 1-in-2 rota, with a lieu day during the weekAbout the Company
Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team.
This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment.
Key Responsibilities
Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently
Book appointments and manage customer schedules
Ob...
Location: Southampton
Salary: £31,000 per annum + Bonus
Working Pattern: Hybrid (once fully trained)
Hours: Monday to Saturday, 5 days per week
8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained)
Saturdays worked on a 1-in-2 rota, with a lieu day during the weekAbout the Company
Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team.
This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment.
Key Responsibilities
Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently
Book appointments and manage customer schedules
Ob...
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