Senior Operations Manager - ITSM & Billing

A*STAR - Agency for Science, Technology and Research seeks a candidate to manage user activities on the TRUST platform in Singapore. Responsibilities include handling account management, billing, incidents, and process optimizations.

The ideal candidate should have a degree or diploma and 5-7 years of relevant experience, possess strong financial literacy, and be adept in tools like Atlassian JIRA and cloud services like AWS or Azure.