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Senior Operations Engineer II

HKT

Hong Kong, Hong Kong, Hong Kong Full Time July 11, 2026
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Vacancy Description

Job Description

The Senior Operations Engineer is responsible for performing daily Hong Kong Satellite Network Operation Center operational duties and delivering 24-hour roster-based VSAT fault resolution/Operation request
services and TV broadcasting service. This position ensures uninterrupted operations and high service levels for Global Service customers.

Major Responsibilities

Service Monitoring & Incident Response

  • Perform 24/7 round the clock monitoring to ensure service levels are maintained for Global Service customers, guaranteeing customer satisfaction through performance oversight.

  • Continuously monitor alarms and respond promptly to anomalies.

    • Service Support & Restoration

  • Diagnose and resolve system faults (Fault Handling) to ensure uninterrupted operations.

  • Execute operational requests in accordance with established procedures.

  • Update service period and comment for occasion...

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    Vacancy Details

    Location Hong Kong, Hong Kong
    Country Hong Kong
    Type Full Time
    Category Engineers
    Posted July 11, 2026

    About HKT

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    HKT

    Hong Kong, Hong Kong

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