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Senior On-Site Service Specialist

Ricoh Americas Corporation

Lexington, KY, United States Full-time July 26, 2026
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Vacancy Description

**Senior On-Site Service Specialist**

Direct Mail Production Specialist Position Summary

The Senior On-Site Service Specialist will support the daily operations of a high-volume Direct Mail production environment. This role is responsible for preparing customer files, producing personalized mail campaigns, operating commercial print and finishing equipment, and preparing completed mailings for delivery to the United States Postal Service (USPS). The ideal candidate demonstrates strong attention to detail, proficiency with computer-based file preparation, and the ability to manage multiple projects while meeting strict production deadlines.

This position works closely with the Direct Mail production team to ensure the accurate and timely completion of customer mail campaigns from file setup through final mail submission and reporting.

Key Responsibilities File Preparation & Data Management

+ Prepare and process customer mailing files using Mi...

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