Senior Member Experience Officer - Heritage Bank, Warwick Branch

Are you a customer service professional looking to start your career in banking? Working with us as at People’s First Bank as a Senior Member Experience Officer, you will be the face of our business and will be responsible for delivering consistently high-quality customer service.

This role is being offered as a full-time, permanent opportunity in our Heritage Bank, Warwick Branch. This role will be offered as a contract until May 2027 due to parental leave cover purposes.

About the role:

As a Senior Member Experience Officer, you’ll be the welcoming face our customers look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys.

You’ll be empowered to:

• Assist customers with their enquiries, making it easy for them to bank with us
• Engage in quality in-depth co...