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Senior Manager, Software Engineering (Infrastructure)

Loopio

toronto, on, Canada Full-time July 20, 2026
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Vacancy Description

What You’ll Be Doing

  • Leadership & Team Development
    • Lead and grow multiple teams across SRE, Cloud Infrastructure, and MLOps.
    • Coach and develop engineering managers and senior individual contributors, fostering a culture of ownership and high craft.
    • Build a Platform-as-a-Product mindset, ensuring that infrastructure and ML tooling serve as enablers for the rest of the engineering organization.
    • Partner with Recruiting to attract and retain specialized talent in the cloud, reliability, and machine learning infrastructure space.
  • Reliability & Operational Excellence
    • Own the operational health of production systems, including availability, latency, and durability.
    • Define and evolve SLIs, SLOs, and error budgets, moving the organization toward data‑driven reliability decisions.
    • Lead incident response, driving blameless post‑mortems and systemic improveme...

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