Vacancy Description
Description and Requirements
Job Overview
As a Senior Manager of Service Readiness, you will lead the end-to-end after-sale service support strategy and execution enablement for ISG(Infrastructure) new products. You and your team own the product’s overall serviceability validation, fault diagnosis mechanism and tools readiness, field service delivery execution enablement, and cross-functional alignment to ensure all ISG new product platforms are fully service-ready for global mass production and customer shipment. This role requires technical expertise in product serviceability, service support diagnosis tools and systems, and very good understanding of overall end to end service support execution processes, plus mature people management and cross-team leadership capabilities.
Key Responsibilities
1. ISG ODT Service Readiness Leadership
Lead the full lifecycle service readiness activities for ISG new pro...
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