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Senior Manager, Service Management

arm limited

Cambridge, England, United Kingdom Full-time July 16, 2026
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Vacancy Description

Job Description

Job Overview:

Based in our Bengaluru office and reporting into Enterprise IT (EIT) Leadership you will lead Arm Service Management office, making sure that IT services are delivered and improved in line with both current and future needs. You will define and lead all aspects of EIT Service Management strategy, ITSM processes and policies, procedures and driving continuous service improvement in service delivery aligned with Arm’s goals.

Responsibilities:

  • Develop and implement the function's strategy in alignment with the overall strategy.
  • Lead, mentor and develop a team of service management professionals encouraging a culture of excellence, successful and continuous improvement.
  • Collaborate with senior leadership and partners across the business to understand and meet their Service Management requirements.
  • Drives the implementation...
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