Senior Manager, Risk Operations, Cards, APAC

The Role:

As part of our Issuing Risk Operations team, you’ll be responsible for strengthening our global issuing risk control strategy, driving key strategic initiatives across the globe and striving for the right balance of business growth, customer experience as well as our risk control bottom line.

You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

Responsibilities:

1. Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management;

2. Responsible for improving risk settings and drive better customer outcomes with respect to fraud management;

3. Manage fraud detection capabilities and ensure that customer and business impacts are mitigated;

4. Provide data-driven insights and key learnings from fraud trends ...