Senior Manager, Operations

Responsibilities

• Lead the operations team in managing service operations (security & carpark) and maintenance of the mall.
• Plan, formulate, manage and oversee the operations, maintenance, and upkeep of the shopping mall.
• Review the facilities management programs and developments to ensure that the shopping mall performs at an optimum level.
• Coordinate the annual operation budget, administration, and management of service contracts.
• Prepare and collate relevant management reports.
• Ensure the reliability and efficiency of plant and equipment.
• Conduct energy conservation & environmental program to reduce operating costs.
• Manage the BAS system, analysing data to conduct proactive maintenance to minimise equipment downtime.
• Maintain good relations with tenants, manage tenant fit‑out works and Asset Enhancement Projects.
• Ensure that the property is kept in excellent condition.

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