Senior Manager, Next Best Offer

This is a hybrid 16 month contract role requiring a minimum of 3 days in the Toronto office.

We are seeking a Senior Manager, NBO to play a critical bridging role between Business, Marketing Technology, and advanced analytics/AI teams. This leader will help design, operationalize, and scale personalized customer engagement by translating business strategy into actionable decisioning frameworks and technical execution. This role is ideal for a hybrid strategist–operator who understands both how modern MarTech + AI ecosystems enable real‑time decisioning at scale, and how to operationalize decision logic within execution platforms.

Bridge Business Strategy to Decisioning Execution

Act as the business lead on project that advances our capabilities to deliver an ecosystem that enhances marketing effectiveness across all channels, including emerging channels

Act as key connector across MarTech teams; Data & Analytics, ML/AI decisioning teams, Technology a...