Senior Manager, Medical Concierge

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re‑shaping. If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

We are looking for a dynamic and energetic team‑player who is keen to join our team with the following job responsibilities:

The Manager/Senior Manager, Medical Concierge will oversee the day‑to‑day operations of the concierge function, ensuring a seamless, high‑quality patient experience across the care journey. Reporting to the Asst. Director, Clinical Partnerships, this role is responsible for managing the concierge team, coordinating patient pathways, and engaging medical concierges and channels for the hospital. The role requires a service‑oriented yet commercially aware individual ...