Senior Manager, ITSM Operations & Service Resiliency

Senior Manager, ITSM Operations & Service Resiliency


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locations

Wayne, PA

Charlotte, NC






time type

Full time





posted on

Posted 12 Days Ago





job requisition id

179469




Summary:


At Vanguard, technology resiliency and operational excellence are critical to how we serve our clients and crew. We’re looking for a Senior Manager, ITSM Operations & Service Resiliency to lead a high-impact team responsible for keeping our systems stable, reliable, and continuously improving.


In this role, you’ll lead enterprise efforts across major incident response, problem management, and change enableme...