Senior Manager IT Support - Facilities Engineering

Job Summary:

The Senior Manager IT Support serves as the technical leader for the data center's critical infrastructure, ensuring the safe, reliable, and continuous operation of all electrical, mechanical, HVAC, plumbing, fire/life safety, and building automation systems supporting a 247 mission-critical environment. This role is responsible for maximizing uptime, maintaining infrastructure reliability, minimizing operational risk, leading engineering operations, and emergency response, and ensuring regulatory compliance through preventive maintenance, strategic planning, and continuous improvement. The Senior Manager provides technical leadership to the onsite engineering team while overseeing critical infrastructure, vendor performance, commissioning, asset lifecycle management, and operational excellence.

This Sr. Manager level employee is primarily responsible for managing the service delivery process and outcomes for product support, developing the process an...