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Senior Manager-Digital Product Management

American Express

Phoenix, AZ, United States Full-time July 25, 2026
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Vacancy Description

Senior Manager-Digital Product Management

Phoenix, AZ, United States
New York, NY, United States
(Hybrid)

**Job Description**

**Role focus:** Lead product strategy and execution for AI-powered operations capabilities that move Technology Operations from reactive incident response toward AI-assisted, AI-augmented, and safely automated operations.

As a Senior Manager, Digital Product Management for AI Ops, you will lead product strategy and execution for a portfolio of AI-powered operations capabilities that help transform Technology Operations from manual, reactive incident response to AI-assisted, AI-augmented, and increasingly autonomous operations. You will define and manage product roadmaps across agentic root-cause analysis, event correlation and noise reduction, operational copilots, knowledge and skills management, guided remediation, and safe self-healing workflows.

This role sits at the intersection of product management, SRE, ...

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