Vacancy Description
We are looking for an experienced Senior Manager of Customer Support to lead customer support operations across the Asia-Pacific, with a strong focus on delivering exceptional service to a diverse portfolio of multinational clients. This role bridges the gap between front-line sales, order management, engineering, and after-sales service. This role is pivotal in ensuring a seamless customer experience across direct and distributor channels, driving operational excellence, and aligning support strategies with commercial goals.
RESPONSIBILITIES:
Customer Service Leadership
Lead and develop the global Sales Support and Customer Service teams to deliver best-in-class customer experiences.Own the quote-to-order and order-to-cash support processes, ensuring responsiveness, accuracy, and customer satisfaction
Develop and implement service strategies that align with regional business goals and global standards.
Monitor and improve key servi...
Ready to Apply?
अभी आवेदन करें
Submit your application for Senior Manager, Customer Support (APAC) at Advanced Energy
Apply for this Position