Senior Manager: Business & Technical Services

Sector: Logistics | Express | Supply Chain | Information Technology
Management Level: Senior Leadership
Role Context
This role sits at the core of business and IT integration, with responsibility for ensuring that technical services, infrastructure, and support functions operate seamlessly to support business continuity and performance.
The successful candidate will play a critical leadership role in aligning IT service delivery with business objectives, ensuring system reliability, and driving continuous improvement across service, infrastructure, and support environments.
Purpose of the Role
The Senior Manager: Business & Technical Services will be responsible for leading and managing the delivery of business-critical IT services, infrastructure, and support operations within a complex, high-performance environment.
The role focuses on:
Ensuring high availability, performance, and reliability of IT systems and infrastructure
Driving service excelle...