Senior Manager, Business Operations

**Job Description**

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

The Sr. Manager, Business Operations is accountable for leading the business product strategy, roadmap, governance, and operational execution model for POLAR and AI Innovation, while also leading the PMO and business operations capabilities required to deliver Commercial Product Strategy & Operations priorities. POLAR is the multi-brand booking engine responsible for $9B annual revenue. This role owns the multi-year POLAR roadmap and strategy, translates business priorities into product capabilities and delivery plans, and establishes the operating mechanisms that ensure work is prioritized, funded, implemented, adopted, measured, and sustained across brands and functions. The Sr. Manager is the direct liaison between the commerc...