Senior Manager, Business Operations

Responsibilities

• Manage day-to-day execution across functional areas, ensuring seamless delivery across the full client lifecycle


• Own pricing and utilization management analytics to structure deals balancing client needs and commercial objectives


• Lead client implementation processes end-to-end, driving cross-functional accountability


• Own the cross-functional issue log and resolve complex systemic client escalations


• Serve as a workstream owner on key company-wide initiatives


• Manage and develop 1-2 direct reports


• Identify and close operational gaps through process optimization and tooling

Requirements

• 5-8 years of experience in business operations, revenue operations, or management consulting


• Demonstrated ability to work with financial models, pricing structures, or client-level P&L analysis