Senior Manager, AI Agents and Platform

Job Overview Join a pre‑IPO startup with $240M raised, 5M+ customers, and profitability. Lead our customer‑facing Agentic AI product, leveraging LLMs, agents, and internal APIs to create an engaging experience. Work with partners like OpenAI to integrate Jerry.ai services into the ChatGPT App and pioneer new model capabilities. You’ll report directly to our COO and drive a key growth lever.

How You’ll Make an Impact

Lead end‑to‑end development for the AI platform and customer experiences, from roadmap to rollout.

Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.

Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.

Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.

Work with partners at OpenAI to e...