Vacancy Description
Senior Front of House (FOH) Lodge Anchor / Assistant Lodge Manager
Luxury Safari Lodge in the Northern Kruger National Park with a hands‑on, guest‑focused approach.
Key Responsibilities
- Acting Lodge Manager in the absence of the Lodge Manager, take full responsibility for the management of the following teams.
- Front of House
- Inspire; stimulate and lead the FOH team
- Maintain the Pan FOH system
- Day Sheets / Rooming List / Arrival Report
- Reception; Curio Shop and Switch Board
- Banking; Invoices and Gratuities
- Welcome & Good Bye
- Site Inspections – Show Time
- Guest Feedback – Centricity Feedback system
- Housekeeping
- Inspire; stimulate and lead the housekeeping team
- Maintain the Housekeeping standards within the Lodge
- Spot check of rooms & turndowns
- Staff Uniform Control
- Lodge Maintenance
- Inspire; st...
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