Vacancy Description
Job Description
Job Title: Client Delivery & Success - Senior Lead/Head
Location: Mumbai
Experience: 10–15 years
Qualification: MBA-IT/BE/BTech or Equivalent
Work Schedule: Permanent (Hybrid or WFO)
We’re hiring a Client Delivery & Success - Senior Lead/Head for our client .
As the Client Delivery & Success - Senior Lead/Head, your responsibilities would be :
Provide end-to-end project execution, coordination, and technical expertise for building and maintaining IT solutions .
- Lead, inspire, and manage a dedicated team of 5-7 Application, Support, and Implementation engineers .
- Deliver high-quality application support services and efficiently resolve all types of client escalations within agreed SLAs and KPIs .
- Collaborate with internal technology st...
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