Senior ITSM Project Lead: ServiceNow SMO

HCLTech is seeking a Senior ITSM Project Manager in Galicia, Spain, to deliver and improve Service Management Office processes using ServiceNow. The role involves end-to-end management of ITSM and service lifecycle processes, ensuring robustness and operational alignment.

Applicants should have over 8 years of experience in IT delivery, strong knowledge of ITIL and ServiceNow, and the ability to manage multiple initiatives simultaneously. Relevant certifications are highly preferred.