Vacancy Description
- Autonomy to make key decisions to shape a Center of Excellence (COE)
- Direct engagement with senior business stakeholders
About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT manager to join their team. About the job Your responsibility includes:
1. ETRM Application Ownership & Operations
- System Availability: Own the overall availability, performance, and reliability of the global ETRM ecosystem and downstream business applications.
- Service Management: Ensure application incidents, service requests, and maintenance are managed in line with strict SLAs and ITSM processes, serving as the ultimate escalation point for major business-impacting issues.
- Lifecycle Management: Oversee system upgrades, application p...
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