Vacancy Description
Elevate your career with iA Financial Group as a Senior IT Incident Manager in Quebec. Spearhead incident response and problem management with a focus on IT service excellence.
You will play a crucial role in leading major IT incident management and developing effective crisis responses. With over 5 years’ experience in incident coordination and a decade in technology, apply your skills in root cause analysis and service optimization. Your ability to communicate fluently in French and English will enhance collaboration across teams.
Key Responsibilities
- Lead end-to-end major IT incident management
- Structure and mobilize incident response teams
- Ensure transparent communication of incident details
- Drive problem management activities and follow-ups
- Improve IT service stability through analysis and collaboration
Requirements
- Minimum 5 years in major IT incident coordination
- 10 years o...
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