Senior Infrastructure Engineer (Projects & Escalations)

If you're an experienced infrastructure engineer who enjoys leading projects, solving complex technical challenges, and making a real impact, this could be the opportunity you've been looking for!!

A well-established Managed Services Provider (MSP) is seeking a Senior Project & Escalation Engineer to join its growing team. This role goes beyond day-to-day support, offering the opportunity to lead high-level infrastructure projects, drive technical improvements, mentor engineers, and help shape technical standards across the business.

Key Responsibilities

• Lead the planning and delivery of complex IT infrastructure projects.


• Act as the senior technical escalation point for advanced technical issues.


• Drive improvements in automation, documentation, technical standards, and internal processes.


• Mentor and support the engineering team.


• Translate approved technical designs into structured project plans a...