Senior Incident Lead - AI‑Driven Reliability

Deriv.com in Cyberjaya, Malaysia seeks an experienced Incident Manager to lead live IT incidents from declaration to resolution. You will coordinate triage, keep both technical and non-technical stakeholders informed, and drive timely escalation where needed.

You will head post-incident reviews, track actions to closure, and convert incident data into actionable reliability insights. AI-assisted tooling will accelerate analysis and maintain auditable processes.