Senior GM, NPL Collections & BPO Strategy

AEON Credit Service (M) Berhad in Kuala Lumpur seeks a skilled manager to oversee NPL collection and BPO services. The role demands strategic planning, operational management, and a strong focus on compliance with financial regulations.

Ideal candidates will have a solid background in leading debt collection efforts and managing BPO services, with at least 10 years of industry experience. Responsibilities include setting KPIs, managing team performance, and ensuring client satisfaction.

A postgraduate degree in business is preferred and strong leadership skills are essential for success.