Senior Floor Captain / Waiter / Server

The Server / Floor Captain / Waiter is responsible for delivering exceptional guest service by ensuring a smooth dining experience from arrival to departure. This role involves taking orders, serving food and beverages, maintaining cleanliness, and supporting overall floor operations.

• Provide warm, friendly, and attentive service to all guests
• Present menus, explain dishes, and make recommendations confidently
• Take accurate food and beverage orders and relay them to the kitchen/bar
• Serve food and drinks promptly and according to service standards
• Handle guest feedback or complaints professionally and upscale when necessary

• Ensure tables are properly set up and maintained throughout service
• Monitor assigned section to ensure smooth flow and guest satisfaction
• Assist in coordinating with kitche...