Senior Field Services Technician (Payments)

CubePay is a Singapore‑headquartered digital payment technology company supporting merchants across the island. Since 2014, we have focused on providing reliable payment operations and practical, on‑site support in real merchant environments. We are seeking a
Senior / Lead Field Services Technician
with
hands‑on payment terminal field experience
to support merchant operations while providing guidance and support to technicians in the field. This role is suited for someone experienced, steady, and hands‑on - comfortable working on‑site and helping the team maintain consistent service quality. Key Responsibilities
Provide on‑site support to merchants, including installation, maintenance, repair, testing, and troubleshooting of payment terminals Diagnose terminal, connectivity, and configuration issues and apply appropriate solutions Plan and carry out daily field work according to assigned schedules and priorities Prepare service reports and maintain required documentation...