Senior Field Representative, Support CIP

Senior Field Representative, Support CIP Position Profile
This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also includes new business and other various support functions as developed or assigned.

Job Duties and Responsibilities Technical

+ Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
+ Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
+ Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
+ Assembles/adjusts/maintains and shares expertise on products according to s...