SENIOR EXECUTIVE, SYSTEMS (BACKUP & DISASTER RECOVERY)

General Description

The Senior Executive (Production & Disaster Recovery) is responsible for ensuring the stability, availability, and recoverability of production systems and disaster recovery (DR) environments across KPJ Hospitals and the Private Cloud. This role supports day‑to‑day production operations while planning, coordinating, and executing backup, DR readiness, and recovery activities to meet business continuity, regulatory, and operational requirements. The position works closely with Infrastructure, Applications, CyberSecurity, and vendors to ensure systems operate within agreed SLAs, RTOs, and RPOs, while minimizing downtime and operational risk.

Job Description

1. Production Operations & Support: Monitor and support production systems availability and performance; ensure alignment with SLA, RTO, and RPO requirements; coordinate issue resolution with internal teams and vendors; support system changes, patching, and releases with minimal ...